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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Blake

March 6, 2026

5  out of  5
rating by Stacy Blake
"Scott Burkhard and staff always provide exemplary service, no matter the ask. Their customer focused strategy gives me peace of mind always delivering seamless service for all the products I have with them - life, auto, and home insurance. Thank you for continuously building relationships beyond transactions."
We responded:
"We so enjoy working with you Stacy, and we are honored that you trust us to protect what is so important to you! We will always be here when you need us! Be well Stacy, and thank you so much for the review! Scott - Scott Burkhard State Farm"
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Jordanne Meier

March 4, 2026

5  out of  5
rating by Jordanne Meier
"Syd does such an amazing job. Trust her with everything 😊😊. Couldn’t ask for better customer service or someone that cares more!"
We responded:
"Thank you Jordanne! You will really enjoy working with our entire team. Be well! Scott"
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Ethan Barnett

March 2, 2026

5  out of  5
rating by Ethan Barnett
"An amazing experience greet customer service,very simple and easy Took minutes compared to other agents who looked for the same information CASSIDY did her thang!!!!!! So glad I went with this service"
We responded:
"Thanks for the shout out, Ethan! Be well! Scott"
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Claire Stevens

February 6, 2026

5  out of  5
rating by Claire Stevens
"Scott is amazing!! He is extremely knowledgeable and walks me through each step with great detail. Seriously, he's the best!"
We responded:
"We just love working with you, Claire, and I am so appreciative of your business and trust! We will always be here to help answer your questions and make sure you are covered when things don't go quite right. Thank you for sharing your experience with me and my team! Scott - Scott Burkhard State Farm - Serving all NC and SC"
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Sam BLOMBERG

January 16, 2026

5  out of  5
rating by Sam BLOMBERG
"Thank you to Scott for the seamless experience in getting covered by State Farm today. I’m Tamara Nations, daughter and caregiver for my 91 year old father, Sam. I appreciated your thoroughness and efficiency as we completed today’s process. Fair rates, too! Sincerely, Tami Nations"
We responded:
"Good morning Tamara, and you are very welcome! I enjoyed working with you and I am so glad we could help you out! God's strength to you as you help your dad. Be well and thank you again for the trust you put into us and for sharing your experience! Scott - Scott Burkhard State Farm - Serving all North and South Carolina"
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mayilvaganan kasipandy

December 19, 2025

5  out of  5
rating by mayilvaganan kasipandy
"Excellent service from Cole Tesar."
We responded:
"I'm very glad Cole took great care of you, Mayil! He's excellent and our customers really appreciate his knowledge and expertise. Thank you for the review! Scott - Scott Burkhard State Farm "
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Mary Oxendine

December 10, 2025

5  out of  5
rating by Mary Oxendine
"Very helpful, real friendly people"
We responded:
"Thank you Mary for the review! We treat everyone with kindness and respect, and we just love people, so the friendliness just comes out! Be well Mary and thank you again! Scott - Scott Burkhard State Farm"
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Alhuren Bereza

November 1, 2025

5  out of  5
rating by Alhuren Bereza
"I've had my insurance with Scott for a few years now. Prices have always been reasonable, and the service has been exemplary. If you're looking for a new insurance provider in the Cornelius/Davidson/Huntersville area, definitely give Scott some consideration."
We responded:
"Thank you for taking a few minutes to share your feedback on our office. We are building this agency to be different, and people like yourself can tell. The rates will always be fair and competitive, but as you've seen, it's the customer service that sets us apart! This team is absolutely the best because they care so much! Thank you again for the review! Scott - Scott Burkhard State Farm"
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Hank Tigri

September 27, 2025

5  out of  5
rating by Hank Tigri
"Great customer service. Responsive and knowledgeable. Tyler goes above and beyond and has always made coverage changes super easy. Over the past few years, I've called with questions around claims and coverage and these guys are never looking to sell you on anything unnecessary."
We responded:
"Thank you for the review, Hank. Tyler is a great example of what we strive to do each and every day! We will always be here to answer your questions and make sure you understand your coverages. I appreciate your business and the shout-out to Tyler! Scott - Scott Burkhard State Farm"
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Krissy rowland

September 18, 2025

5  out of  5
rating by Krissy rowland
"I love this insurance agency!!! They always have the best customer service. Scott is always so helpful and nice while helping. Finding an agency where they treat you like family is rare these days so keep up the great work!!!"
We responded:
"We so love what we get to do, Krissy, and treating people with respect, being kind and responsive, is what makes us different! I'm thankful for our customers and am certainly glad you are one of them! Thank you for taking a minute and sharing your experiences with me and my amazing team! Scott - Scott Burkhard State Farm - Service all NC and SC"
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Sonji McKinney

September 16, 2025

5  out of  5
rating by Sonji McKinney
"Alex Adams was great!! He’s professional and he saved me money!! I thank God for him!!"
We responded:
"I totally agree, Sonji! Alex is amazing and we are always here when you have any questions! Scott - Scott Burkhard State Farm"
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V.S.

August 26, 2025

5  out of  5
rating by V.S.
"Scott and his staff provide excellent Customer Service. Would highly recommend them. My dealings with Cole Tesar were handled professionally and efficiently. Thanks."
We responded:
"Thank you Vincent! My team works very hard at taking care of our customers. I appreciate the kind words. Be well! Scott - Scott Burkhard State Farm"
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Precious Evuka

August 14, 2025

5  out of  5
rating by Precious Evuka
"Scott is the best! He made the process so smooth for me as a college student and it took less than 30 minutes to get everything figure out."
We responded:
"Thank you, Precious, and have an amazing year! Crush it!! Scott - Scott Burkhard State Farm"
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Baylee Buleca

August 11, 2025

5  out of  5
rating by Baylee Buleca
"When I moved to Charlotte in June 2022, juggling all the challenges of relocating to a new state, Scott was truly a breath of fresh air! From helping me with my renters insurance of my first place, to updating my registration and car insurance, he guided me through every step. Whether it was answering my countless emails or hopping on a call, he always made it easy and comfortable to reach out with any questions I had."
We responded:
"You've been so great to deal with too, Baylee! We will always be here to help and advise you to make sure you are properly protected! Thank you for the review and be well! Scott - Scott Burkhard State Farm"
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Billy Eldridge

August 4, 2025

5  out of  5
rating by Billy Eldridge
"Out of numerous head companies, this company was able to give me a actual affordable rate that was nearly half the size of the monthly payment compared to many competitors, I appreciate the opportunity given by State Farm, for I cannot say my driving record is spotless by no means, Recent moved to North Carolina several years back took a transitioning when it came to traffic compared to Tennessee, So I learned a lot over the course of the last several years, However, within that time, I had a couple accidents, but this company gives you Not only a fire shake, but a chance as well. For that, I am very appreciative of and I give you five stars!"
We responded:
"Thanks for the review BIlly! North Carolina Department of Insurance can be very harsh around accidents and tickets. I always advise our customers to reach out to us if you get a ticket. We look forward to helping you! Scott - Scott Burkhard State Farm"
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Anita Barbee

May 14, 2025

5  out of  5
rating by Anita Barbee
"Johanna are Scott Burkhard State Farm Insurance is amazing!! She has helped me tremendously with adding a car and driver to my policy . I couldn't be more pleased with the service that I received. She got me every possible discount that I could get."
We responded:
"I couldn't agree with you more, Anita! Johanna is such an amazing asset to our customers and our customer care team! Johanna and Anita both have such kind hearts and love helping people! Thank you for the kind words and sharing your experience that you've had with our office! Scott - Scott Burkhard State Farm "
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Cole Vaughn

May 13, 2025

5  out of  5
rating by Cole Vaughn
"Cole Tesar helped tremendously! Saved me $100 per month on auto insurance. Highly recommend!"
We responded:
"I'm glad we can help you out Cole! Now you have the best insurance company protecting you at a great rate. That's a win-win! Scott - Scott Burkhard State Farm - Cornelius, NC "
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Colleen Sheedy

May 6, 2025

5  out of  5
rating by Colleen Sheedy
"Scott answers both his phone and email extremely quick, and is always helpful! Very kind and knowledgeable, can answer any question you have or refer you to a colleague if he can't. His team works great together, and no spam emails!!"
We responded:
"We just love working with you, Colleen! We are driven to provide a customer experience in insurance that is second to none, and we look forward to working with you (and always being there) for years and years to come! Thank you for taking a few minutes and sharing your experience that you've had with me and my office! Scott - Scott Burkhard State Farm - Serving all NC and SC"
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Nikolay Nikiforov

April 29, 2025

5  out of  5
rating by Nikolay Nikiforov
"Quickly, efficiently, friendly. I have been with Scott for over 8 years and I am not looking for other options, he works great, on time. I feel very protected with him. Thank you Scott."
We responded:
"We love these adverbs and we (more importantly) love that we are able to earn these with you and our customers every day! Thank you Nikolay for the review and for telling your friends how different we are! Scott - Scott Burkhard - State Farm, NC"
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Dollie Unsudimi

April 17, 2025

4  out of  5
rating by Dollie Unsudimi
"Exceptional customer service. The agent was very patient with me and explained my policy with great detail until I fully understood. I came out cheaper than with Progressive."
We responded:
"You will love dealing with us, Dollie! Being able to call our office and talk to our small group of team here, you'll love! You are not just a number that pops up on the phone to us, you are a customer that trust us and State Farm to help you when something goes wrong. We don't take this lightly and appreciate you! Thanks for your review, Dollie! Scott - Scott Burkhard State Farm - North Carolina and South Carolina"
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klmcneal

April 16, 2025

5  out of  5
rating by klmcneal
"Scott is very helpful, responsive and professional. He answers all of my questions thoroughly and in a timely manner. I highly recommend this agency."
We responded:
"You are such a pleasure to work with, Kristen! We have just amazing customers and we feel honored that you all choose to trust us. We don't take that lightly and we will always be here to answer questions and help you recover from the unexpected! Thanks for the review, Kristen! Scott - Scott Burkhard State Farm"
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Nicole Watts

April 11, 2025

5  out of  5
rating by Nicole Watts
"Alex gave phenomenal customer service. He is prompt and very knowledgeable. He helped us get a great rate on auto and home coverage and made communication a breeze!"
We responded:
"So glad we could help you out Nikki! Alex, and our entire team, will be here when you need us, so reach out anytime you have questions. Our customers use us as a trusted resource to help make sure things go right and you can recover from the unexpected! Thanks for the review and we look forward to working with you both! Scott - Scott Burkhard State Farm"
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Allie R.

April 8, 2025

5  out of  5
rating by Allie R.
"I was a State Farm customer for many years, but for some reason switched to another company. Recently I decided to return to State Farm. I worked with Alex Adams who made the transition easy for me. He was, and is always available to take my calls and answer any questions or concerns. This is the good customer service that I remembered and appreciated. I'm glad I switched back."
We responded:
"Hey Allie! Thanks for coming back home and I'm glad Alex made it so easy! We understand that sometimes customers do leave, but we are often told that nothing compares to our office, this team, and having the protection of State Farm! Welcome back! Scott - Scott Burkhard State Farm - Serving all NC and SC"
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Craig Schmitt

April 6, 2025

5  out of  5
rating by Craig Schmitt
"Our truck window shattered spontaneously. Alex set an appointment for us to have it fixed very quickly. Tyler was also very helpful with our follow up call. We highly recommend Scott and his team. They are great! Thanks to all."
We responded:
"Very happy to help you out, Craig! This team has a heart for people and when it's time to help out a customer, they are all over it. Thank you for the trust you put into us and thanks for taking a minute to give this team a shout out! Scott - Scott Burkhard State Farm"
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RICHARD GREENE

April 3, 2025

5  out of  5
rating by RICHARD GREENE
"Cole did a great job going over options for my policy and getting me a policy that fits my budget. Cole actually listened to me as to other agents were just scripted ."
We responded:
"Insurance agents don't need a script when they just truly care about taking care of people, and Cole definitely cares! I'm so happy he was able to help you out and we look forward to working with you! Thank you for the review Richard! Scott - Scott Burkhard State Farm "