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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christi hamilton

October 27, 2023

5  out of  5 rating by Christi hamilton
"Very professional and courteous"

Kenya Ferguson

October 25, 2023

5  out of  5 rating by Kenya Ferguson
"The entire staff is knowledgeable & friendly. Everyone I have spoken with in the office is very respectful & eager to assist."

Jean Smith

October 25, 2023

5  out of  5 rating by Jean Smith
"Scott's office (and Scott himself) have always been so helpful and kind with every matter we've had. We enjoy working with them and appreciate their professionalism!"

Emily Peterson

October 13, 2023

5  out of  5 rating by Emily Peterson
"I was interested in learning more about a quote from State Farm because I was dissatisfied with my previous auto and home policies. Tyler helped me every step of the way and made the process clear and individualized for my needs. I was able to gain more coverage for a much better price point! I highly recommend working with Tyler and State Farm for auto and home insurance. Thank you for your reliability and hard work these past few weeks!"

Monica Fitzpatrick

October 11, 2023

5  out of  5 rating by Monica Fitzpatrick
"I recently moved to the area and reached out to Scott Burkhard for assistance. From the moment I contacted them, Scott and his team were incredibly friendly and thorough in helping me get everything set up. They made the transition to a new area much smoother and more welcoming. I appreciate their excellent customer service and would highly recommend them to anyone in need of insurance services in the area."

Jill Gersch

October 3, 2023

5  out of  5 rating by Jill Gersch
"I highly recommend this office of State Farm Insurance. Thank you to Tyler and Vanessa for all your help with my many questions. They have been very patient, friendly and professional."

Susan N

September 20, 2023

5  out of  5 rating by Susan N
"I have been a State Farm customer for 30 plus years across multiple states. I will be a customer for life. Every team I have encounter has been great. Scott has one of the best teams by far. They are professional, curtious, knowledgable and most importantly they care. When I have needed them they have treated me fantastic. So if your looking for an awesome staff, great coverage and competitive rates look no further. Stop in and see Scott and his team, you will be so happy to have landed with such a great group of professionals that will be there when you need them most. Sincerely, SN"


September 13, 2023

5  out of  5 rating by KING IZZY ROYCE
"Scott’s Agency is much easier and extremely helpful to deal with… Thank you to the office ladies and to Scott for what y’all do…"

3237 Selwyn

September 10, 2023

5  out of  5 rating by 3237 Selwyn
"I’ve been a State Farm insurance customer for >20 years and started working with Scott when we moved to Charlotte. I’ve never been happier! Scott and his office team are the most professional, responsive, knowledgeable agents I’ve ever known. No matter the hour, Scott and his team are immediately available to support and navigate. Especially because any time you’re dealing with insurance, it probably means you have a problem, and every conversation with Scott leaves me feeling assured and comfortable that we are supported."

Jordan Wright

June 7, 2023

5  out of  5 rating by Jordan Wright
"Scott has been an amazing agent thus far! He's helped me with all of my renter and car insurance needs. Scott is great at getting back to me very fast with any comments, questions, or concerns I have. Thanks for everything Scott!"

Ronnie Herriott

May 24, 2023

5  out of  5 rating by Ronnie Herriott
"We love Scott and the team at State Farm. We have always had a wonderful experience with them. We have been with State Farm for years, and I am glad that we have made the decision to stick with them. Anytime we need anything done or sent over to us, they are always so helpful in the process."

Christine Casillas

April 19, 2023

5  out of  5 rating by Christine Casillas
"Alex was extremely helpful when my mom changed from Geico to State Farm in regards to car insurance, rider policies and home owner policies. Thank you very much."

Monique Nortier

April 13, 2023

5  out of  5 rating by Monique Nortier
"Always helpful with all questions and concerns."

Rob Crippen

March 10, 2023

5  out of  5 rating by Rob Crippen
"I’ve been with Scott & State Farm for a few years now and my experiences have always been pleasant. I was unfortunately t-boned early this week and if you’ve been in a car accident before, you know how traumatic it can be. Scott and his team helped me with all of the claim filing procedures and really helped keep my mind at ease during a difficult time. Not only would I recommend Mr. Burkhard, but make sure your insurance company takes care of you the way Scott and his team do. Thoughtful, compassionate and prompt. That’s all you can really ask for in the end from your carrier. 10/10 times I’d refer them!"

Stacey Cook

February 22, 2023

5  out of  5 rating by Stacey Cook
"Scott is an amazing agent. I switched companies a few years ago and I am happy I did. His office staff is so kind and helpful whenever I call the office. I have auto, rental, and life insurance through him. Recently he has been helping me navigate quotes and adding my 16-year-old new driver to my policy. He is very responsive and thoroughly explains all the details. I couldn't suggest a better insurance agent to work with."

James Wooten

January 19, 2023

5  out of  5 rating by James Wooten
"I would highly recommend the skilled people who work at Scott Burkhard- State Farm Insurance. Everyone is so kind and committed to providing excellent service.They go way beyond any company that I have had in the past. Only wish I had found you sooner. Thank you for the service you have given me. All the people at your office. GREAT JOB. James"

Wendrell Dunn

December 15, 2022

5  out of  5 rating by Wendrell Dunn
"Scott, Alex, and Vanessa an extraordinary team that goes above and beyond. I love working with them and each time I call I’m addressed by name. Happy Holidays Team & God Bless.."

Michelle Mobley

December 9, 2022

5  out of  5 rating by Michelle Mobley
"Scott and his team are Amazing."

Tammy Pressley

November 17, 2022

5  out of  5 rating by Tammy Pressley
"Love the people they can get it done if possible"

G Fuselier

November 10, 2022

5  out of  5 rating by G Fuselier
"Alex was an excellent guy who helped me set my insurance back up. He had great phone skills and made me feel welcome."

Steve Casteel

November 7, 2022

5  out of  5 rating by Steve Casteel
"Great people"

Vezoto Theluo

September 15, 2022

5  out of  5 rating by Vezoto Theluo
"Great team, have been very satisfied with their service for the last three years. Especially Norlene Cayetano was very helpful and prompt in answering questions and providing support which was very much appreciated."

Shanaaz Mohammed

August 16, 2022

5  out of  5 rating by Shanaaz Mohammed
"Scott and his team are extremely efficient, responsive, trustworthy, and helpful. They took care of all of my insurance needs with kindness and patience. I highly recommend Scott's Agency!"

William Godkin

August 1, 2022

5  out of  5 rating by William Godkin
"I highly recommend Scott and his colleagues! I have been working with them for over a year and they give awesome rates and make everything easy and do a good job. They are also super fast with getting paperwork done and helping out when you need it."

Ashley Haynes

July 19, 2022

5  out of  5 rating by Ashley Haynes
"Norlene is always so awesome. Everytime I've needed anything, she gets it done the same day and is always willing to work with you and your needs. Love these guys!!!"